Payments, Cancellation & Refund

How can I pay?

All payments have to be made online through the payment gateway. SWIFTlearn accepts foreign currency payments too.

Why is my payment failing?

Payment failures are because your bank did not approve them. If you see a payment failed message please contact your card provider for more information.

If you see the payment pending on your credit or debit card account, then it may have been rejected by the payment processor due to the anti-fraud billing address or card verification checks. This indicates that either the billing address that you entered on the form did not match the billing address you have set with your card company or that the short card verification number (CVV or CVN) that you entered on the form from the back of your card does not match what the credit card company has for your active card. In these cases, the payments are just pending and have not been received by SWIFTlearn. Since the processor has not completed the transaction, the funds will automatically return to your account within a few days. You are welcome to verify your information and try to pay again. 

Can I get a refund?

To receive a refund you need to unenroll from a course within the eligibility period, i,e within five days after your purchase OR within two days after our course begins.

If you seek a refund within five days, we retain 5% of the course fee and refund the rest to you.

If you seek a refund within two days after our course begins, we retain 10% of the course fee and refund the rest to you.

Refunds cannot be made if you pass the deadline.